The roles within the hierarchy of people in the aircraft are the captain as the commander of the plane, first-officer, flight engineer, purser as the head of the cabin crews, and other flight attendants, usually 2-4 based on the number of passengers. For example, if a flight has over 120 passengers, at least 3 cabin crew are required, including pursers. There are two different organizations dealing with different parts of the plane working together. The work of cockpit crew is mainly concerned with technical matters and the safety of lives, in contrast to the cabin crew team, which presents the image of the airline in terms of being well-versed in sociability and public service. Certainly gender dominance plays a part in the job roles along with the company’s class system: pilots are predominantly male, and cabin crews are predominately female.
Due to the realities of the situation, the captain, the co-pilot and all of the cabin crew have to be at the airport at least 3 hour before the flight’s boarding.
According to Rebecca D. Chute (1996), who researched the reason for the reluctance of flight attendants to come forward with information to the cockpit, there are four main factors which cause miscommunication between these workers and have a serious impact on emergency situations: cultural directives, status differential, past experiences of the flight attendants, and the ambiguity of the Federal aviation regulation (FAR) requiring all flight crews to go through CRM training sessions, which created a degree of submerged hostility and led to gripe sessions.
As for the roles of actual cockpit crews and cabin crews, the captain is the head manager for technical and safety matters, but the purser is the manager of the cabin crew, which serves commercial purposes related to the airline’s brand image.
The airplane used in this movie is the McDonnell Douglas MD-80, which can have 130-170 passengers on board, but is not designed for flying upside down like the Air Force’s much smaller fighter aircraft. This series of plane is well-known among airlines and pilots for being troublesome due to mechanical problems. As the movie illustrates to the audience, the weight of the passengers was not problematic in this incident; rather the accident in scene 4 happened due to a heavy storm and a mechanical failure. This movie is fiction based on a true story, and the production has a good general idea and put in good study about how work in real life aviation is really carried out, even if there are a few mistakes. This movie may be based on a true story, but there is the fact that the filmmaker forgot about the flight engineer: instead of having the purser help fly the plane and bring an end to the accident, it was the flight engineer who did that in the real situation, and the upside-down plane is not possible, because all commercial aircraft are not designed to spin or invert.
Chute, R. D., & Winter, E. L. (1996). Cockpit-Cabin Communication: II. Shall We Tell the Pilots? The International Journal of Aviation Psychology, 6(3), 211-231. doi:10.1207/s15327108ijap0603_1
Movie on project : Flight
*** This is an excerpt of my original work. I personally think that it is very important and very interesting for those who doubt or have the same interest as I do.